Order & Shipping

Returns Policy
All firearm sales are final. Lionheart Industries accepts returns of new, unused accessories within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you have an order that needs attention, please Contact us with your order number and let us know how we can help.

We only ship to Federal Firearms Licensees (FFLs)

  • What is an FFL?

A Federal Firearms Licensee (FFL) is an individual, dealer, distributor, manufacturer, or range that is licensed by the ATF (Bureau of Alcohol, Tobacco, and Firearms) to legally deal in firearms. There are several different types of licenses for different uses. Some FFLs can import, manufacture, resell, etc. all depending on the type of license.

  • How do you ship a firearm?

All Firearms purchases must be transferred between licensed FFLs. We are allowed to ship to an FFL if they present us with an updated, signed copy of their dealer license. You firearm purchase will ship using a contract carrier such as UPS or the United States Postal Service. We are only allowed to ship a firearm via USPS if we are shipping to an FFL.

We are allowed to ship a firearm directly to an individual without an FFL if we are performing warranty or other armory services on firearms. The only shipping method allowed to send directly to an unlicensed individual is UPS or FedEx air. All other transactions must be done through an FFL.

  • Are Lionheart Pistols Available for Sale in California or Massachusetts?

Our firearms are not on the Roster of Handguns Certified for Sale in California or Massachusetts and therefore cannot be sold to non-exempt California or Massachusetts residents.